Useful Information and Guidance for Parents and Carers

Useful Information and Guidance for Parents and Carers

This page is dedicated to providing families with useful information, tips, activities, resources and advice that is available to them during these unprecedented times. For further advice and information please do not hesitate to contact us. 

Bereavement Support:

Bereavement and Loss is something that affects everyone at some point in their lives. It is never easy managing the emotions associatied to bereavement and loss and it effects us all in different ways. We are always at the end of the phone or an email if you prefer, to offer advice and support should you need it. Please find bwelow some books and services available to support your family, should you need it. 

Bereavement Booklist - a list of story books and work books to support your child with bereavement and loss. 

A contact list of Bereavement Services available to families.

Serious Illness Booklist - a list of story books to support children with understanding serious illness


Useful Helplines:

This picture provides you with Helpline numbers that be useful, if you need support within the family.


Please click here for local support for the community. This includes: Emergency contacts, Community safety, mental health, jobs and benefits, food and prescription deliveries and much more. You can also access the Repton Support Newsletter for further guidance.


The Kent Handbook for Families of Children with Autism and ADHD.

This is a document produced by the NHS and has been provided by Kent County Coucnil (KCC) to support families of chidlren with Autism and ADHD. This document provides some helpful links and useful information for support children and their families. 

Kent Handbook for Families with Autism (ASD) and ADHD.


Social Stories - What are social stories?

Social stories TM were created by Carol Gray in 1991. They are short descriptions of a particular situation, event or activity, which include specific information about what to expect in that situation and why.

Social stories present information in a literal, 'concrete' way, which may improve a person's understanding of a tricky or new situation or activity. By providing information about what might happen in a situation, and some guidelines for how to respond, you can increase structure and understanding for a child and reduce anxiety.

Please find below some social stories about Coronavirus/ Covid-19 which you may find useful in explaining the virus to your child or explaining the current changes to school life and learning from home.

A social story for Coronavirus - this social story will potential help children to understand what Coronavirus is. 

A social story for school closures  - this social story will help to support children who are still attendinfg school during the school closures

A social story for staying at home this social story will help to support your child with staying at home during the school closure. 

A social story to support children's understanding of social distancing - this story helps children to understand the concept of social distancing and how to stay safe.


In this section, parents can find information and guidance on how to support your child's mental health and wellbeing.

Kent Educational Psychology Service - advice and guidance for parents/ carers, containing useful tips, resources and website links.


For support available for children aged between 5 -19 years provided by School Health please use this link.


Please use this link for the Government advice and guidance for parents and carers on looking after the mental health and well-being of children and young people during the Coronavirus (COVID-19) outbreak 

Published - 29/03/20. Last updated 16/1020


SEBDA - Anxiety in Children and the Coronavirus

Promoting the social and emotional well-being of children. 


Children's Digital Safety and Well-being

A children's guide to staying safe online. 


Supporting your child at home throughout COVID-19.

Government guidance for parents and carers on supporting children and young people’s mental health and wellbeing during the coronavirus (COVID-19) outbreak. Updated 16.10.2020


Young Minds

Young Minds have many free resources to support children’s mental health and well-being. They have a fantastic section for parents where you can; explore conversation techniques; download resources or just seek advice.


Make it Count: Guide for Parents and Carers

Information and guidance for parents and carers to help children understand, protect and sustain their mental health on both a daily basis and long term.


The Government have sent out some new guidelines to support education and families. Here are some key areas to support you and your children within the home.

A list of online educational resources which have been identified by some of the country’s leading educational experts to help pupils to learn at home.

Enhanced education provision from the BBC to include daily lessons starting from 20 April 2020. 

For parents with children under 5 years old, who have not yet started school, the Department for Education (DfE)’s Hungry Little Minds campaign features tips and practical activities that you can do at home with children to support their early learning.

There are many simple ways to help your children learn and it does not have to feel like ‘learning’. Having everyday conversations, make-believe play, and reading together, all make a big difference to your child’s development.

You can find more ideas and content from the BBC’s Tiny Happy People campaign and the National Literacy Trust Family Zone.

The Department for Education has guidance for parents of children aged 2 to 4 years and primary school age to support learning at home.


Online safety is extremely important at any time but during Covid-19 our children are spending more time accessing online materials.

There is support available to keep your child safe online. Below are some useful links to help parents and carers:



What support is available to parents and carers to help them maintain their family’s wellbeing while their children are at home?

Social connections, alongside exercise, sleep, diet and routine, are important protective factors for mental health. Materials to promote and support mental wellbeing are included in the list of online resources  to help children to learn at home. Public Health England’s Rise Above platform supports young people. The Department of Health and Social Care is providing £5 million of additional funding to support mental health charities to increase their provision for adults and children at this time.

Social isolation, reduced exercise, and bereavement, may affect children’s wellbeing in this period.

Resources to promote and support children and young people’s mental wellbeing include:

All NHS mental health trusts are setting up 24/7 helplines, and seeking to use digital and virtual channels, to continue delivering support during the coronavirus (COVID-19) outbreak.

Kent Adult Education - Kent Adult Education are providing family courses that are informative, practal and fun, offering a great opportunity to oarents, carers and their children to enjoy quality time together learning new skills or maybe discovering old ones!